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We deliver digital cameras and related products all over the UK and have a strong following of customers all over the UK as many find our prices for digital cameras to be at least 20% less than what they would expect to pay at their local camera shop. Here are more genuine comments from satisfied customers. Most are positive, some are negative, all are constructive - so thank you for your valued feedback!
of : Very pleased with the service and communications. A monitored email address would be beneficial to customers and the 0844 phone line is hard to reach at certain times of the day. That said, I was kept informed by email through-out the process and the goods arrived when expected in perfect condition. For the price, perfect!
Date Added: Tuesday 30th June 2009
Colin Albrow of Ludlow: I found the service at Bristol Cameras very good. The products ordered on-line were received within 48 hours of order except for one item (a Slick Quick Release Plate) which was out of stock.I was told by the sales staff that they had been informed by Slick a delivery to the UK was scheduled for mid June but to keep in contact with Bristol Camera to check on availability of the item. Slick took over 6 months to make a delivery to any UK dealer and I received delivery two days after Bristol received delivery comlete with an apology for the delay.
Colin Albrow
Date Added: Monday 29th June 2009
Margaret McCusker of Kinross: Just received the Kood adaptor ring it fits both my camera and filters nicely. A good piece of kit.
Date Added: Monday 22nd June 2009
Malcolm Passmore of Honiton: Couldn't get the answer I needed on the product from the website so called the number. Somebody answered promptly and called me back within minutes with the solution.
When the credit card wouldn't work I was called and again the problem sorted quickly.
A great service on all fronts. Thanks
Date Added: Monday 22nd June 2009
Michael Blyth of Chesterfield: Great service - you told me that the item was temporarily out of stock, but it followed within days. Packaging, documentation etc was excellent.
Unhappily the item doesn't work - a manufacturer's fault. I am sending it back today for replacement or refund!
But I'm happy to buy from you again
Date Added: Monday 22nd June 2009
Natasha Francksen of York: The lense I ordered was out of stock - a disappointment as it was for my Dad's birthday present. However when I called to ask for further information the customer services staff were fantastic. They sent an email by way of a voucher so that he could have something to "open" on his bithday. The lense arrived ONLY 2 days later - so I have a very happy Dad! Thank you.
Date Added: Sunday 21st June 2009
Anthony Jerrard of Newcastle upon Tyne: Good communication and quick service made the purchase a pleasure! The ordered item was well packed and received as promised. Thank you...
Date Added: Saturday 20th June 2009
Celia Hills of Orkney: excellent communication about my order & swift delivery when notified. competetive pricing as well as an easy to use website
Date Added: Saturday 20th June 2009
Jeff Cooke of Chesterfield: Excellent service and quick delivery despite the item not being in stock. Bristol Cameras kept me informed well about the out of stock situation.
Date Added: Saturday 20th June 2009
Stephen Wailes of Bolton: Hi
Delivery was slow, but that seems to be due to another agency.
The help and info given over the phone was clear and friendly.
Thanks
Date Added: Saturday 20th June 2009
Anthony Curtis of Widnes: Excellent service, very quick delivery. Item as described and packaged well. Overall I would use this company again.
Date Added: Saturday 20th June 2009
SIMON BEAUMONT of LEEDS: EXCELLENT TRANSACTION, EXCELLENT COMMUNICATION, FAST DELIVERY AND EXCELLENT CUSTOMER SERVICE AND OF COURSE THE BEST PRICE!!!
Date Added: Saturday 20th June 2009
Philip Morgan of Swansea: Cannot comment much about product as it was only a spare battery which i require for use in a forthcoming trip by my son to Borneo.
Service was fine with prompt update sent informing me that item was out of stock. item arrived within a few days with acceptable time period.
Have used store several years ago to buy camera and will definately check out again on line when I require products.
Date Added: Friday 19th June 2009
Pauline Nichols of Goole: I was very pleased with theservice I recieved from Bristol Cameras. It was painless and very efficient, would recommend and will use again thank you.
Date Added: Tuesday 16th June 2009
janet Atkinson of London: I was really impressed by the service and will certainly use Bristol Cameras again and recommend it to Friends. The camera I brought was at the best price I could find on the internet, using comparison websites. There was a minor problem with my card payment not going through first time, but after one call it arrived the next day.
Thank you
Date Added: Friday 12th June 2009
Andrew Banks of Grantham: Very happy with the purchase. Item was delivered by post and arrived quickly and well packed. Lens is exactly as I expected it to be and is great with my D700. The item was competitively priced.
Date Added: Friday 12th June 2009
TINA WAYLEN of colchester: Received release cable today, am very pleased with it.Can't fault 'Bristol Cameras'.Excellent service.
Date Added: Thursday 11th June 2009
hugh mallon of annan: Fantastic service, as usual, great prices , communication and superb delivery. You will be my first choice for my next camera equipment purchase.
thanks
Date Added: Friday 5th June 2009
steve russell of eastbourne: Good service
The item was out of stock, but i was kept informed, and the item was sent to me in a short space of time
Date Added: Sunday 31st May 2009
David Pearson of Carlisle: Thank you very much. Arrived safe and sound. Good prompt service and helpful when I rang up. Good informative web site.
Date Added: Sunday 31st May 2009
David Mosdall of CORSHAM: I ordered Cokin filter, holder, lens hood, and adapter - all delivered quickly and safely, good service
Date Added: Sunday 31st May 2009
Peter Marshall of maidstone: Hi and thanks for the great service. Lens arrived very quickly, and was very well packaged. Your prices are very competative and service is excellent. Many thanks. Pete
Date Added: Tuesday 26th May 2009
Margaret Evans of Bridgnorth: Competative price, good communication and fast and efficient service as usual. Thanks.
Margaret Evans.
Date Added: Sunday 24th May 2009
Martyn Clarke of Ipswich: I had to phone after 3 days to find out that the lens that I ordered was not in stock, but it was sent to me the next day and arrived 48hrs later. Not a bad shopping experience, just a bit short of information.
Date Added: Sunday 24th May 2009
John Fraser of Steyning: Very good service, easy to use web site - kept notified of order progress. Goods arrived well packaged.
Date Added: Sunday 24th May 2009
John Fuher of Derby: I ordered a Canon battery pack for a new HG 20 and although not a stock item was delivered in 4 days and well packed.
Excellent service and I will certainly return to order other Canon spares - being one of the keenest priced suppliers I have found. Well done!
Date Added: Friday 22nd May 2009
CHRISTOPHER GRIGG of BRAUNTON: Many thanks for processing my order so quickly and efficiently. It arrived 3 days later and was well packed.
Regards
Mr C.C.Grigg
Date Added: Saturday 16th May 2009
Mark Richards of Gloucester: Excellent service, good communication, item arrived well packaged and promptly. Have used before and will use again.
Date Added: Saturday 16th May 2009
Andrew Gagg of WORCESTER: Goods arrived as ordered and promptly, once a minor hitch in payment method had been sorted out (by 'phone, efficiently and courteously). Just bad luck that the normal 'phone line for queries regarding web transactions was out of action that day!
Date Added: Saturday 16th May 2009
james heffernan of maidstone: Despite my order being delayed by some hiccup with them upgrading their computer systems, Richard at Bristol Camera's was an excellant help and after speaking to him my item was on my door the next day!
Excellante customer services and i would not hesitate to order from them again!
Date Added: Friday 15th May 2009
Alexander Knox of Scotland: Very fast efficent service at reasonable prices. There was a delay due to item being out of stock but I received regular updates via e mail as to the order status.
Date Added: Friday 15th May 2009
Sandra Robinson of Solihull: The binoculars are excellent.
Communication was good.
Item well packed.
Time delay due to lack of stock, but fortunately there was no rush.
Date Added: Monday 11th May 2009
David Metzger of Edinburgh: Bristol Cameras have always been great at their customer service - every issue that I have had in the past was dealt with perfectly. For example, I had ordered a Sigma lens that had an offset focussing centre (focus on one side of the image meant that the other was out of focus). A replacement was sent immediately no questions asked.
They also tend to have the best prices on the net for a lot of things.
All in all, very happy with the service, will definitely be using them again.
Date Added: Monday 4th May 2009
Paul Brown of London: In spite of my failure to complete my credit card details correctly and the repeated calls in pursuit of my order, the staff at Bristol cameras dealt with my incompetence with calm and patience. My order was incomplete, due to a lack of stock but the missing item was forwarded within a few days with no extra charge.
Date Added: Saturday 2nd May 2009
Caroline Turner of Manchester: Thanks for such a quick delivery of the polaroid film. I found your staff very helpful. I was also pleased that you were able to supply this product at a cheaper price and larger quantity than I have been able to find elsewhere.
Date Added: Thursday 30th April 2009
William Dewberry of Royston: Quick delivery and a professional service at an excellent price. Good communication if a problem
I'll be back
Date Added: Tuesday 28th April 2009
Pamela Adams of Lincolnshire: Thank you, I am very pleased with the service I received from you and my purchase has arrived in time for my husband's birthday!
Kind regards
Date Added: Monday 20th April 2009
Malcolm Haynes of Worcester: I ordered via telephone and found the staff very helpful and friendly. The item arrived the next day. First Class all round - I shall certainly be placing more orders in the future. Well done Bristol Cameras, and your prices are spot on as well!
Date Added: Sunday 19th April 2009
Alan Francis of Bridlington: Good service - thanks.
I did feel your credit card delivery details were over secure. I have my credit card registered at both my home and work address. My order was turned down for delivery to my work address at is second on the list with my credit card. I have not encountered this same problem with other online traders, and I frequently order online. Over the last month I have received orders from MX2, 7 day shop, Simply Electronics and Amazon.com with no problems delivering to my work address
Date Added: Wednesday 15th April 2009
Philip Chappell of Nottingham: One of the few retailers to have the Canon SX1 IS in stock at a competitive price. I Ordered it on Thursday (before Good Friday Bank Holiday) arrived before 9am Saturday. Office staff very helpful. Can definitely recommend this service.
Date Added: Monday 13th April 2009
Derek Green of Hook: Superb friendly service with extremely competitive prices. I have always found your staff to be very efficient.
Many thanks, I will be back.
Derek
Date Added: Monday 13th April 2009
steve talland of hertfordshire: Absolutely brilliant service very prompt and decisive,
very pleased with the quality of the camera bag,
who needs E-bay when you have Bristol cameras.
Date Added: Sunday 12th April 2009
NIGEL TURNER of NOTTS: Item was out of stock, but good comms and updates - item received on forecast date, well packed etc. Would buy from again.
Date Added: Saturday 11th April 2009
John .P Jones of West Glam: An excellent service ,and at a competitve price . I will certainly use Bristol Cameras again for any purchases of digital camera goods and accessories.My lense was out of stock at the time of purchase but I was kept informed of the progress with my order by email and it arrrived promptly when the stock arrived
J.P.Jones
Date Added: Tuesday 7th April 2009
Charlotte Fraser of Banbury: Jill was very helpful in clearing up the problem with my declined on line payment. Turned out that VISA had my wrong address on their records! Looking forward to receiving my new lens now.
Date Added: Monday 6th April 2009
Michael Childs of Hereford: In searching the web I found that Bristol Camera's were the cheapest again & not by just a few pence but pounds; this was on items like filters & memory cards so as a percentage saving this was very good. Even though the items were not in stock Bristol Camera's notified me of this & when they were in stock, a number of week later, the price was not changed. Deliver was very prompt.
Date Added: Monday 6th April 2009
Colin Winfield of crawley: Excellent service. I had thought the product was out of stock, but I received it within a few days of order.
Date Added: Saturday 4th April 2009
Joseph Phillips of ISLEWORTH: TO be able to speak to someone when buying online is a big plus.
Far to often you feel you are buying blind. With Bristol Cameras I
received sound friendly advice and my purchase arrived on time.
I Will Be Back.
Date Added: Saturday 4th April 2009
Trevor Grainger of Spennymoor.: Excellent service and price! There was a small problem with my payment using a web card (which does cause the occasional problem) but one quick phone call and we were back on track and delivery came next day!
Date Added: Saturday 4th April 2009
Caroline Sadler of Shipton Bellinger: Very good service. There was a problem with my card which got resolved very efficiently. I would purchase items from you again
Caroline Sadler
Date Added: Monday 30th March 2009
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