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Testimonials

We deliver digital cameras and related products all over the UK and have a strong following of customers all over the UK as many find our prices for digital cameras to be at least 20% less than what they would expect to pay at their local camera shop. Here are more genuine comments from satisfied customers. Most are positive, some are negative, all are constructive - so thank you for your valued feedback!

Well-informed, friendly, yet professional staff. Efficient order processing and swift delivery......What could be better - excellent all around service
G Storer of Doncaster
Saturday 11th October 2014
Very responsive service. Member of staff dealt with the enquiry efficiently and helpfully. Received the item 1 day after speaking to staff. They are in Bristol I am in Newcastle.
Tom Johnson of Mickley Square
Thursday 28th August 2014
I ordered an item at the last minute. I contacted Bristol Cameras who, helped me with my order and also organized for it to be dispatched the same day! Its hard to find company's out there now a days that offer such a good service. I would certainly use them again.
Richard Porter of Drayton
Tuesday 15th July 2014
Always get a friendly service and great advice from Bristol Cameras. The competitive pricing seals the deal.
R Rattlidge of Bristol
Sunday 25th May 2014
Competitive pricing and an excellent fast service with a quality product provided. I always check Bristol Cameras out first for any photography purchases.
Jacqui Pritchard of Pontypool
Tuesday 11th March 2014
I was very pleased with the service and the delivery was very fast. I ordered the goods on the internet and received a call the following day because the item i wanted was no longer available. the alternative product is very acceptable.
Richard Newman of Surrey
Thursday 20th February 2014
Great service. Fast delivery even when items added to list after initial order placed. Will certainly use again.
Sheila Gordon of Y Bala
Wednesday 19th February 2014
I used Bristol Camera to purchase a Celestron T-adapter with additional 2x Barlow lens. I have to say the services from Bristol Cameras was excellent, very good communications throughout the order/shipping process. Speedy delivery and the product is very good. I would happily recommend Bristol Cameras for anyone thinking of purchasing their products.
Steve Wentworth of Wirral
Tuesday 18th February 2014
Service was superb, delivery was very fast. Though the item was not suitable for my requirements, the returns service and refund was to the same high service standard.
Ian Motton of Aylesford
Friday 10th January 2014
Great service. Got a really nice phone call to tell me that the colour of headphones I had ordered were not available and offered me a different, more expensive colour for the same price. Very quick delivery and would use Bristol Cameras again in the future.
Chris Stone of Eastbourne
Tuesday 7th January 2014
When the binoculars I wanted weren't available you kindly recommended something more suitable for night sky watching. They arrived very promptly, well wrapped ready for Xmas. Thank you, I'll use again.
Philip Hanson of Allendale
Wednesday 18th December 2013
Following my frustration at not being able to source my chosen set-up - an Olympus E-PL5 camera and double lens kit - Bristol Cameras offered to supply the components I needed and were very understanding about shipping the parcel to arrive on a day that I would be at home. It all arrived as promised with no issues - loving the camera - loving the service from the Bristol Cameras team. Many thanks.
Alex Hamill of Huntingdon
Monday 16th December 2013
Brilliant service and exceptional price - can beat/match Amazon, but real people! Quick delivery, camera arrived in perfect condition
Roger Humbles of Herne Hill
Thursday 12th September 2013
I've used Bristol Cameras twice now, both times for their unbeatable price on Apple Lightning cables. Combined with incredibly prompt delivery it's a winner.
David Holt of Billericay
Tuesday 6th August 2013
My experience with Bristol Cameras was flawless, and was great. This was my first time order, and within next day I was emailed to complete BACs process. I did it straightaway and the item was dispatched quickly and I received it the next day. It was packaged properly. Great service, Bristol Cameras.
Manzur Fahim of Slough
Tuesday 23rd July 2013
Great product coupled with great service. The only downside was that although the camera case was 8 cheaper than elsewhere, the postage was just over 6. My eBay selling experience leads me to believe that this level of postage should have been around 1.75. Other than that, ok.
Dean Wolstenholme of Leeds
Thursday 11th July 2013
This was the first time I have purchased done this store, I first telephoned for advice prior to purchasing, with the advice I was given I then purchased the item, I have to say that the whole experience from advice to actually getting the items was superb.
Stephen Moore of Essex
Friday 5th July 2013
I was a first time customer. The order was handled efficiently and quickly and I was kept up to date throughout the process. Plus, a good price, too! Will certainly be back.
Yvonne Press of Edinburgh
Friday 28th June 2013
Good service. Quick turn around. Will use Bristol Cameras again.
Nicholas Williams of Witney
Tuesday 18th June 2013
Quick and prompt service. Slightly annoying that you cannot set up delivery to a second address without using BACS transfer, but understandable, I suppose. Items were well-packed and arrived on time. BC reply - thanks Nigel - we are introducing an alternative delivery address system very soon for card payments.
Nigel Ford of Battle
Monday 17th June 2013
Excellent customer service. Error with payment online and received a (very polite) phone call within hours of placing the order asking if I was willing to pay over the phone. Item arrived exactly as described and VERY quickly!
Charlotte Minshull of Petersfield
Thursday 13th June 2013
I am very pleased with the Nikon lens you sent. After I sent my previous lens in part exchange, I was so surprised to receive this new lens so quickly by post. Very efficient service. Thank you Bristol Cameras.
Brian Henderson of Cairndow, Argyll
Friday 7th June 2013
Excellent product and service from Bristol Cameras.
Colin Johnson of Swindon
Friday 24th May 2013
Very helpful and professional service. Product was good value and delivery was very quick and as promised. Would recommend and will definitely use again for my camera needs. Many Thanks
Simon Johns of Hayes
Thursday 23rd May 2013
Thank you Bristol Cameras! You gave me the best of both worlds. I ordered over the internet but was able to speak to someone at the end of the phone. My order was dealt with professionally and quickly. Well done.
Rachel Irwin of Coventry
Tuesday 21st May 2013
Great price, great service. Called the shop first to check stock, it took them a minute to check they had one item left, placed order online, delivered within days. Staff knew what they were doing, were helpful, and the whole process went really smoothly. Perfect from start to finish. Thanks to all the team at Bristol Cameras! One very happy customer here.
Jean-pascal Kapps of Croydon
Saturday 11th May 2013
Helpful service found me an alternative as the product I wanted was unavailable from the supplier. Pleasant person on the phone.
Hilary Beach of Swindon
Monday 6th May 2013
I was very impressed by the knowledgable staff at Bristol Cameras. As always the service was excellent and I no longer go anywhere else to purchase photographic equipment.
Wendy Smith of Bristol
Tuesday 23rd April 2013
Camera was showing as in stock on the website but after I ordered it, I found out it was out of stock. However when I contacted the mail order department I was advised that new stock was on its way. Ordered the camera on the Sunday and it was delivered on the Friday so all in all quite a good service. Camera received packed well and in good condition. Price was the best I could find from a UK company.
Andrew Condron of Derbyshire
Monday 22nd April 2013
Good website. great range. good value on most items. I like the ability to pay by bacs, but found it very slow to be despatched after payment was made and disliked thr order status still showing as awaiting bacs. this causedme to double check i had paid correctly, and 2 days later call the shop to check the money was received. a call/text/email/order status change would have been reassuring and kept me informed and happy. That said I will know for the future, but definately worth refining the bacs process. Will definately use again.
Roger Webb of Yeovil
Saturday 13th April 2013
Very quick service, I like the fact I can pay by bank transfer and I don't need to input my bank details onto a computer. Quick service communication and delivery. Thank you Bristol Cameras
Lucy Buckingham of Littlehamptob
Tuesday 19th March 2013
I ordered a filter but it was, unfortunately, out of stock. On contacting the store I was sent an email offering me 2 alternatives that were in store. I chose one of the alternatives and it was dispatched immediately. To my surprise I received it the next day. The people I spoke to on the phone, were very helpful and quick to ensure that I was not disappointed. I would not hesitate to use Bristol Cameras again and I would certainly tell others about them. Brian McDonnell.
Brian Mcdonnell of Ayrshire
Thursday 14th March 2013
Superb next day delivery service! Excellent, reasonably priced product. 100% satisfaction.
El Imber of Leigh
Thursday 28th February 2013
Excellent service. Although the item ordered was not in stock, I was kept informed as to the progress of the order. The item was dispatched immediately B.C received it. I was very happy to receive the item within days of ordering it. The quality of the camera housing is first class, received in perfect condition. A highly recommended company.
Terence Barnett of Fareham
Monday 25th February 2013
I received my order within two days, and in first class condition. Had no problem placing my order it was plain, simple and straightforward and was in stock.
Brian Pell of Chesterfield
Thursday 21st February 2013
As given in my unsolicited feedback over the telephone, my order arrived a day earlier than anticipated - delivered with the morning post. The packing was impeccable and as impressive as the promptness of service. My order was a revised one following notification by youselves that my first choice, a Giottos tripod, had been discontinued. The hitch was dealt with in a simple and direct manner. It makes distance shopping with your company something that can be done with complete confidence.
Lar Cann of Liskeard
Friday 15th February 2013
Everyone was very kind and helpful. I used to buy online but now I come to you. I like the advice and the chance to talk over what I am looking for with someone who truly knows what they are talking about. I know I could save a little by buying online, but look what I would lose. I used to own a small shop that died because of the range and the internet, I want to keep small business, so I come to you.
Susan Baker of Weston-super-mare
Wednesday 13th February 2013
Hi I would like to thank your staff for all their help and prompt service I have no problem on recomeding Bristol cameras as a first class dealer yours William Hay
William Hay of Beith
Tuesday 12th February 2013
It was recommended that I look at making a few purchases from Bristol Cameras from a few like minded Photography enthusiasts. I am glad I did. The service was very good with a prompt delivery and the pricing was very good as well, especially on the filter which saved me close to 30 compared to some of the internet suppliers. Its fair to say that I will be using Bristol Cameras in the first instance from now on. Thank you. Andy
Andrew Farmer of Mexborough
Monday 11th February 2013
I found your service was second to none. Having had difficulty sourcing the Panasonic items I required from Panasonic and other merchants online and on the High Street, you doggedly took up the challenge. In a matter of 6 weeks you had put together the two part order (a feat which I had thought impossible and other retailers avoided like the "plague")without asking any money up front for the first part that came available within two weeks. Even when you had gone to the expense of sourcing and acquiring the items, you gave me the opportunity to cance. For me, this was exceptional service and I would definitely recccomend you to others. Many thanks Jim Newell
Jim Newell of Watford
Monday 4th February 2013
I was very happy with the service I received from Bristol Cameras, and will definitely buy from them again in the future. Great Prices too!!!
Lesley Andrews of Stafford
Monday 4th February 2013
Very helpful people, there was a hiccup with the website accepting card payments from mobile device browsers but this was sorted quickly with a phone call. Goods were dispatched promptly and received next day. Prices were good, all in all I'm a most happy chappy
Barrie Hopkinson of Nottingham
Friday 1st February 2013
I recently purchased a Canon SLR camera lens and filter and have received the items through the post and can confirm the whole process was seamless and transparent from start to finish.
Clive Shepherd of Moreton In Marsh
Thursday 31st January 2013
I ordered a Sony zoom lens and filter: they were delivered within three days, well packed. Excellent service!
Paul De Rivaz of London
Monday 28th January 2013
Excellent customer service - items received promptly -informed of delay on one item which arrived two days later. Very impressed and would have no hesitation in dealing with this company in future. Thank you very much.
J Barry Turner of Halifax, West Yorkshire
Wednesday 23rd January 2013
Excellent price and service and with good feedback as the transaction progressed. I would buy again.
Richard Colley of Warwick
Tuesday 22nd January 2013
Excellent service and information provided, both online and instore, backed up by pricing which is good enough to keep the online-only retailers at bay whilst offering customers a 'bricks and mortar' shop.
Peter Maliphant of Portishead
Tuesday 22nd January 2013
I used Bristol Cameras in the first place because it was the cheapest that I could find on the internet. Being a Bristol shop was also useful as I live in Bristol. I found the staff knowledgeable and cooperative and did all to fulfil my request.
David Roberts of Bristol
Sunday 20th January 2013
I purchased an Independent Zoomster Case For Nikon D5100 + 18-55 Lens for 20.00 by using Bristol Cameras website. This was a good price and the case is fit for purpose. I telephoned in advance for information and advice which was polite, patient and good.
D Brooks of West Sussex
Friday 18th January 2013
My order arrived quickly and was as expected. And the price was competitive with Amazon prices. Will use again.
Michele Paulatto of Oxford
Friday 18th January 2013
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