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Testimonials

We deliver digital cameras and related products all over the UK and have a strong following of customers all over the UK as many find our prices for digital cameras to be at least 20% less than what they would expect to pay at their local camera shop. Here are more genuine comments from satisfied customers. Most are positive, some are negative, all are constructive - so thank you for your valued feedback!

The service I received was excellent, from ordering the item online through the updating processes (I ordered an item that was out of stock)to the delivery. At all times I was able to contact someone to track the process of the order and the customer service team were polite, pleasant and knowledgeable. I would recommend this company as a reliable supplier of high quality camera equipment.

Penelope Jarman of Cwmbran
Friday 4th February 2011

A very good buying experience. The Manfrotto part I ordered was not in stock but helpful feed back kept me fully informed. Goods arrived on target date and were well packaged.

John Mclean of Scarborough
Wednesday 2nd February 2011

Purchased the Hahnel battery grip for my Nikon D300S. Very competitive price and excellent communications.

Colin Rayner of Bristol
Tuesday 1st February 2011

I have used Bristol Cameras a few times, their staff are helpful and polite and the prices are also reasonable. Ordering in products does seem to take a large amount of time if they don't have it in store straight away, this is the only negative point I have.

James Mcguire of Berkshire
Tuesday 1st February 2011

Excellent service! Goods arrived in time and well packaged! Great prices too! I would definitely recommend this site to friends.

Jamie Ellingham of Redruth
Friday 28th January 2011

I am a novice with respect to DSLR photography and the desire to progress my photographic skills were both exiting and daunting. The advice and help given by Bristol cameras was both reassuring and invaluable to making a decision. In addition the service and delivery to me for all items was considerably faster than expected. Overall a great experience.

H Cox of Wells
Thursday 27th January 2011

Overall, I would say excellent service both via your automated emails and when calling your shop to ascertain status of individual pieces of an order. A small suggestion from me would be to update your greeting on your 0844 number - the second option given is not very clear as the person who dictated it has a slight accent (antipodean, I think but could well be wrong). Thanks anyway - the goods arrived promptly. James Hutchison

James Hutchison of Edinburgh
Tuesday 25th January 2011

The Canon 70-300 IS USM is excellent and much better than the Tamron I tried. I am grateful to you for exchanging the lens. The new 300 lens seems better than my old one, the barrel moves more smoothly, it is a little brighter through the viewfinder and the image quality is really excellent.

Clive Bartram of Chalfont St Giles
Thursday 20th January 2011

Item wasn't in stock as stated on the web, but good communication shown in letting me know status of the order. Arrived safe and sound. I love the product!

Michael Lemmetti of Essex
Thursday 20th January 2011

When ordering some items recently, the gentleman I spoke to was extremely helpful and friendly and the items were delivered very promptly.

I Nelson of Manchester
Wednesday 19th January 2011

Bristol Cameras is a reliable and knowledgeable supplier. I've ordered twice from them, and both times the product arrived as ordered at my door within 24 hours. Highly recommended.

John Moss of Horley
Wednesday 19th January 2011

The product was not in stock when i arrived, and the sales team immediately offered to order it in. It arrived within a week and i collected very happy with the service.

W Goodwin of Bristol
Wednesday 19th January 2011

I was pleased with my first experience of Bristol Cameras. The camera that I ordered was not in stock, but when it became available, I was able to collect it from the shop. The person who served me in the shop was very polite and helpful and made me feel very welcome. I would be happy to use Bristol Cameras again and would have no hesitation in recommending you to a friend.

Jon Binns of Bristol
Tuesday 18th January 2011

An excellent, quick service at a competitive price with email updates of the progress of the order. Royal Mail delivered the parcel early on the morning after dispatch - before I had a chance to track it!

Michael Thornton of Cheltenham
Monday 17th January 2011

Good efficient service. Products arrived early on the following day. All equipment in good working order

Frank Murphy of Newtownards
Friday 14th January 2011

Although I knew what I wanted I was able to discuss whether what I wanted was suitable with the shop assistant. They were very knowledgeable and helpful. I was bit disappointed that one of the lenses was in stock, despite it being advertised on the website, but this was ordered and arrived within a week.

Jamie Sullivan of Montpellier Bristol
Friday 14th January 2011

I can't fault your service. There was a slight problem with the processing of my payment which was not down to you but this was speedily resolved in one telephone call and the binoculars arrived the very next day. I shall continue to purchase items from you.

David Goulsbra of Grantham
Thursday 13th January 2011

I found you have the best quality camera equipment for the best price anywhere online. I've also called up a few times with queries that have been answered by very friendly people that work in the shop.

Louis Crump of London
Thursday 13th January 2011

Excellent service. Even though my Mastercard could not be processed due to not having a house number!!!! your people contacted me and we resolved the issue quickly. The camera arrived the next day. Fantastic job. Will definitely use Bristol Cameras again - just wished I knew about you when I lived in Bristol :-) Cheers Dave

Dave Winpenny of Henley-on-thames
Tuesday 11th January 2011

As ever all goods arrived in good order. One is always advised of state of play. Very much regarded as a preferred supplier.

Daniel M P Callaghan of Maybole
Tuesday 11th January 2011

Your website is very user-friendly, the customer service was great, I was kept totally up-to-date via a series of emails and my package arrived on time

Michael Peters of Teddington
Thursday 6th January 2011

I have bought numerous pieces of camera equipment recently online at Bristol Cameras. service is efficient and accurate. post is quick but maybe a look at cost compared to other sites may be beneficial to stay competitive regards

Martyn Nichols of Bath
Thursday 6th January 2011

Excellent response to deal with initial problem I had making online payment (my card was refused). This difficulty overcome by email and telephone, and my order was received within just 2 days. Bristol Cameras had easily best price for the item I wanted, and I would consider them first for any future online photographic purchases I make.

David Blunsden of Liverpool
Thursday 6th January 2011

For the item that I purchased I received excellent service and at a cheaper price than any other supplier on the web. I haven't used Bristol Cameras before this, but I certainly will use you again.

Stanley Farrow of Newport-on-tay
Wednesday 5th January 2011

The item arrived in good order and in good time; but it does not seem to compatible with my camera. So I rang Bristol Cameras for advice. They were helpful and courteous but in the end could only suggest that I Google for help to see if any one else was having the same problem. I said I would probably be returning the remote control device and would I get a refund. They said no problem as long as everything was still intact with original packing.

Charles Harris of Tadley
Wednesday 5th January 2011

Excellent customer service. I ordered some binoculars for my husband for Christmas. They arrived very quickly and were extremely well packaged. The price was excellent - very competitive! Will be needing a new camera soon and will certainly look to Bristol Cameras first.

Irene Wilson of Durham
Wednesday 5th January 2011

Excellent service and price. I needed the underwater camera bag quickly and Bristol Cameras ordered it in at very short notice without taking upfront payment. Thanks nice in this day and age.

Stuart Morgan of Cirencester
Tuesday 4th January 2011

Service from Bristol Cameras was fantastic. When I placed my order, I accidentally gave the wrong info. Customer services contacted me, we resolved the issue and my order arrived the following day! What more can you ask, I will certainly recommend to friends.

Melvyn Simmons of County Durham
Thursday 30th December 2010

Dear Bristol Cameras and all staff Thank you so much yet again for all your excellent advice and support in making my latest camera and kit purchase. Even when you are unable to acquire certain products because of the manufacturer's inability to keep up with demand you still sorted me out with advice on an alternative camera model which has turned out to be a better package all round! Thank you , thank you - you are all tremedous stars and deserve much greater recognition for your business.

Jen Cartwright of Ottery St Mary
Tuesday 28th December 2010

Bristol Cameras were great! And held on to my parcel through the extreme weather so I could collect it Christmas Eve. Very knowledgeable and friendly team. Thank you & Merry Christmas

Victoria Ward of Ascott
Tuesday 28th December 2010

I have never felt the need to phone and thank someone for getting my order to me before, but the service I got was fantastic! I had to chase many orders before Christmas with various companies due to the weather etc, Steve at Bristol cameras never once used the weather as an excuse never once treated me like my custom didn't matter, would definitely recommend and am very pleased THANK YOU.

Samantha Green of Farnham
Sunday 26th December 2010

Items safely arrived, packaged well, good coms. I would have no problem buying from Bristol Cameras again.

Geoffrey Clarke of Preston
Saturday 25th December 2010

I am very happy for the way you deal with customers and your quick delivery. Thank-you so much. I encourage others to have a go with Bristol cameras.

Hamad Neem of Nottingham
Friday 24th December 2010

The service received from Bristol Camera's during my recent purchase was superb: indeed above and beyond the call of duty. Magdalena handled the unforeseen difficulties which arose calmly and efficiently keeping me advised throughout with reassurances which subsequently proved to be precise.Orders placed 10th December were delivered on time and as promised with the adverse weather and Xmas rush cast aside as irrelevant. Many thanks Bristol Cameras from one very satisfied customer. I shall be back. PS Get well soon Magdalena

Alfred Slatter of Tavistock
Thursday 23rd December 2010

Prior to purchasing from you we looked up an independent review site and found only negative reports about you. We came into your store and found everyone friendly and helpful. With trepidation we placed our order for the Canon 550D camera and two lenses. (the canon 15-85 and the new 70-300L) Our goods soon arrived in store and you e-mailed us to inform us. We were delighted with your prices and service and wouldn't hesitate to buy from you again. A big thank you.

Graham Gunningham of Bridgewater
Tuesday 21st December 2010

I ordered an underwater camera in December 2weeks before Christmas, given the time of year, the fact that it was not in stock and the snow that everybody had throughout the country, my order was still delivered to me with 5 days still to go before Christmas. The ordering process was easy and the communications from Bristol Cameras to keep me informed of what was going on with my order status was terrific, even had an email to check that I had received my order, when they thought it had been delivered to me, which it had, thank you.

Yvette O'mahoney of Brighton
Monday 20th December 2010

Have to say I was getting worried, as one of the items was out of stock, and the order by this time was becoming urgent. After a few attempts ringing I finally spoke to a gentleman called Steve, what a star my order arrived very next day thanks to all his efforts. Will definitely use again

Lesley King-farrar of Cambs
Monday 20th December 2010

Goods were delivered very quickly with no hassle, also the prices are much cheaper than other well known camera shops!

Ronan Finnegan of Newry
Monday 20th December 2010

On Sunday 5th December I ordered the Olivon T90ED spotting scope With 22-68x Eyepiece. At ?479.00 this was the cheapest deal I could find anywhere online in the UK. I also ordered the Olivon universal adaptor which at ?68 was also exceptionally good value. Bristol Cameras dispatched the order on Friday 10th December and provided a Royal Mail tracking number. There was a hold-up in the Special delivery due to the weather. The parcel arrived on 15th December, that's 3 working days for a supposedly next day service. The online tracking service didn't work and Royal mail claimed to have delivered it 24 hours before they actually delivered it to us. Of course none of this was the fault of Bristol Cameras, though perhaps they should consider changing their carrier to one with more reliable delivery and tracking. Fantastic prices and good communication - I will buy from them again.

John Wilson of York
Saturday 18th December 2010

Excellent service. Competitive pricing and excellent communications throughout transaction. Highly recommend to anyone to use this company

Max Willey of Kingsteignton
Wednesday 15th December 2010

I've just purchased a pair of Nikon binoculars from Bristol Cameras. I got good advice, a great price and prompt delivery - what more could you ask for?

Olly Hewitt of London
Tuesday 14th December 2010

Great service from Bristol Cameras Most competitive prices on the market, speedy and efficient delivery too.

Fran Vickery of Bristol
Saturday 11th December 2010

A very well organised firm, I rang to see on progress of an order i had placed and was well informed on my order status..

Steve Gough of Nottingham
Friday 10th December 2010

I found the staff very helpful and responsive. They were also very efficient in sorting out an issue with a credit card transaction. Overall, I was impressed. regards. Jeff

Jeff Griffiths of Pontypridd Mid Glamorgan
Thursday 9th December 2010

My recent shopping experience with Bristol Cameras has matched its previous efforts. Excellent communication about the order. Part shipment if required to ensure I could get what was available and constant updates as required so I always know what was happening. Thanks.

C L Smith of Malmesbury
Thursday 9th December 2010

Excellent service, the item was not immediately dispatched but you kept in touch with me and advised me when it was posted. Once posted it arrived quickly.

Anthony Brunton of Leamington Spa
Monday 6th December 2010

I have made several purchases of underwater photographic equipment through your website over the last 18 months. I have found your prices very competitive and have always received a great service. I will continue to use your web site as my first port of call when purchasing new equipment and would recommend your on-line services to anyone considering purchasing photographic equipment.

John Llambias of Sale
Sunday 5th December 2010

Excellent customer support. It's really nice to speak to someone who is actually based in the country and understands what i'm talking about :)

Pavol Virag of London
Friday 3rd December 2010

Fast snappy service, items exactly as described and all so competitively priced it wasn't worth going elsewhere. Many thanks.

Michael Searle of Crawley Down
Thursday 2nd December 2010

I read adverse reviews only after I had ordered 2 items so I was apprehensive about the likely service. I need not have worried - I was advised the following day that stock was awaited. Next day they had arrived, and on the third day they were dispatched by recorded delivery. The items were exactly as described, and cheapest on line at the time. Needless to say I am delighted in every respect. To anyone who, like me, is not sure whether to place an order, I would say - give Bristol Cameras a try.

George Smith of Oakham
Thursday 2nd December 2010

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