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Testimonials

We deliver digital cameras and related products all over the UK and have a strong following of customers all over the UK as many find our prices for digital cameras to be at least 20% less than what they would expect to pay at their local camera shop. Here are more genuine comments from satisfied customers. Most are positive, some are negative, all are constructive - so thank you for your valued feedback!

I just wanted to say thank you for a first class delivery of my order. I collected the package from the Post Office this morning (I was at work yesterday when the postman tried to deliver it) and I am delighted with the rucksack. Congratulations on your communication, delivery time, competitive price and superb item. I shall be recommending you to my friends.
Sue Hines of Norwich
Friday 15th August 2008
First time I have dealt with Bristol cameras and I don't think it will be the last I found communications have been good,web site is easy to use,ordering goods could not have been easier, Very fast delivery, great price best I could find. Would highly recommend bristol cameras.
Fred Galley of Downham Market
Friday 15th August 2008
Although the lens I purchased was the wrong one and had to return it I have to say that your service is excellent. A lady rang me to confirm the order before posting and since spoken to Richard who was more than helpful. I am 60 yrs old and this sort of service was considered the "norm" many yrs ago but sadly no longer in most area's. I think you all deserve a pay rise !!!! Hello boss !
Doug Taylor of Louth
Friday 15th August 2008
Thank you for your fast and efficient service with my recent small purchase. I will recommend your firm to my relatives and to my friends. There are quite a few of us into digital photography, some of us belonging to photography groups on Yahoo's Flickr web site.
Alan Kirk of Dunoon
Thursday 14th August 2008
I am really pleased with the service I received from Bristol Cameras. The product I ordered was out of stock at the time and they contacted me straight away and kept me informed. Other camera shops will leave it to you to chase them when the product doesn't show up.
Gary Rowe of London
Wednesday 13th August 2008
Excellent service from Bristol Cameras. Goods were delivered on time and when one item was not available, I was informed that the goods would be dispatched as soon as they arrived in stock. Bristol Cameras kept their promise, and goods were delivered within 7 days. I look forward to ordering from you again!!
Karl Bowman of Deal
Wednesday 13th August 2008
The service from Bristol Cameras is generally excellent but if must say that in today?s modern age of excellent service and easy online purchasing BC fail to meet the mark. If you want your item delivered to the address your credit card is registered to, then your on-line experience will be fine. But if you want your item delivered to a separate address like your work address you will experience something very different. Having to pay by BACS direct from your bank and then waiting for email confirmations and making telephone calls is just not on.

Bristol Cameras Comment: We appreciate all feedback and do apologise if you feel that we have not made the grade. Should a fraudster gain access to your credit or debit card, the first thing they are likely to do is go online and attempt to order electrical goods that are easy to sell on. Unfortunately, if paying using credit card, we are advised by our bank not to send to an alternative address other than the registered card holders address, only as a fraud preventative measure. Not to be difficult or hinder ease of ordering for our valued customers. In fact, more so to protect our customers. We offer customers who wish to have goods sent to an alternative address the facility to pay via Bank Transfer and will not ask you to make any payment until we have confirmed the dispatch date.
Carl Denman of Malvern
Wednesday 13th August 2008
Hi, I have appreciated your fast service for my order. However I received the Canon 100 mm in a few days, but the Sandisk CF card was delayed with an extimated arrival in 2 weeks. Then I called to cancel the order and you confirmed that the order for the CF card was cancelled. A month later I received the CF card and my card charged with the amount. I decided to keep the card, but for the next time you should update your system when someone decide to cancel the order by phone. Cheers, Federico
Federico Ciampella of London
Wednesday 13th August 2008
A very impressive service. To pay for a camera at lunchtime on Friday and receive it by 8am the next morning is fantastic particularly as I live in the Channel Islands. The camera and its accessories cost well below the price I would have had to pay locally. Many thanks for your helpfulness and general courtesy on the phone.
Margaret Marett of Jersey
Wednesday 13th August 2008
Order arrived a little late after a phone call to chase! Once order chased was told would be dispatched that day, order arrived 2 days later. Would use bristol cameras again.
Scott Jaycock of Essex
Tuesday 12th August 2008
Easy transaction, good price, fast delivery, good communications. Would recommend and would use again.
John Billing of Chichester
Tuesday 12th August 2008
Bristol Cameras is without doubt, the best online camera shop that I have ever bought from bar none. Their prices are excellent, service is just superb and their e-mails regarding your order etc are impressive. Bristol Cameras are a breath of fresh air for the photography trade and as such, I cannot recommend them highly enough. I'm hooked!
David Wilkinson of Newtownards, County Down
Tuesday 12th August 2008
Excellent service at a very good price. I received the canon 24 ? 105F4 L USM IS lens the same morning as you e-mailed me with the despatch details. After testing this lens, it is everything I expected from a canon L series lens. Compared to my other canon and sigma lenses it is miles apart. The picture and build quality is superb and the IS works a treat indoors in low light. The USM is so much quicker and quieter than my other lenses. All in all a very nice lens.
Anthony Slater of Peterborough
Tuesday 12th August 2008
Really pleased with camera, just perfect for my son as his first underwater experiences. Arrived really promptly, perfectly packaged, so couldn't be happier with it. Camera feels right too, just heavy enough and so easy to use and set up without any problems.
Sharon Downing of Suffolk
Tuesday 12th August 2008
Thank you for your prompt and efficient service. I was particularly impressed with the way you kept me notified of progress with my order, notifying me of small delays and revised estimates of dispatch date. The final call with the expected arrival date & time was very useful, meaning that I could arrange for someone to receive the package when delivered, which saved the usual trek down to the mail depot to collect it later.
Paul Cox of Reading
Tuesday 12th August 2008
Excellent service, no hassle , and delivered within 24 hours . I really cannot fault you !! The web site is easy to use, and everything arrived as described. I`m looking forward to using my spotting scope, which appears to be well built, and excellent value for the price.
Mark Randle of York
Tuesday 12th August 2008
Thanks for the manfrotto monopod perfect for my canon EOS 40d received Friday. Will be back when the next good deal catches my eye thank you all at bristol camera's for a good deal at the right price.To be honest it was cheapest I could find on the net so well done.
Gerald Abbott of Hinckley
Monday 11th August 2008
A good value package that saved me over ?100 compared to competitors. Website was easy to use. Order was dispatched promptly and received within 3 days of placing the order. Would certainly use Bristol cameras again.
Deborah Crowther of Bideford
Monday 11th August 2008
Very easy to use online ordering system, and excellent communication in terms of lots of order status updates via email. Only one problem encountered; when replying to an email it was bounced back as being undeliverable. An email was received to say that the order was being shipped in part and that a note within the package would explain what was missing; it would be useful if the email system could advise which parts had been sent, but a quick phone call sorted that out. Impressed with the service, and would recommend.
David Rhodes of Aylesbury
Monday 11th August 2008
I found your service to be very helpful, from my original inquiry as to the type of 'O' ring grease I needed, to the feedback on the progress of my order. The prices and website displays are excellent. Keep up the good work.
Ashley Mitchell of Shaftesbury
Monday 11th August 2008
The service provided by Bristol Cameras was second to none - absolutely superb. The order was placed on a Friday and it arrived on the following Monday. The item was very securely and protectively wrapped. I am now enjoying the use of the brilliant TAMRON 18 - 250mm lens on my Sony Alpha 350 body.
James Gilbert of Newmarket
Monday 11th August 2008
From the time I ordered up until the time is arrived 2 days later, your service was outstanding. Many thanks - I will be using you more often. The emails letting me know where my order was in the chain was great.
Bruce Scobell of Fareham
Monday 11th August 2008
I was very pleased with the way my order was handled and I will certainly make purchases from you again. The only thing that I would have liked to have had, was the tracking number of the delivery when you dispatched it so I could monitor the day of delivery and ensured someone was home to receive it.
Stuart Walker of Sheffield
Sunday 10th August 2008
I've just made my first purchase from Bristol Cameras and I liked the experience. I think I got a good price and I certainly enjoyed a speedy, efficient service, though perhaps one or two more "status" emails than I really needed. Better that way than the other of course. I'll be back! Many thanks.
Evan Grant of Solihull
Sunday 10th August 2008
I was delighted with my order. It was processed quickly, communications were good, delivery within 3 working days, and, with free delivery, was the cheapest on the web - that includes a certain online auction site! All in all, I'd definitely recommend BC...
Ian Jones of Guildford
Sunday 10th August 2008
I appreciated the feedback re progress towards fulfilling my order for three different items (which were on different delivery schedules) - also that these were sent as and when available without penalising me with additional postage charges.
Edward Judge of Marlborough
Saturday 9th August 2008
Items arrived promptly via Royal Mail (always prefer this method to couriers as it is much easier to collect from sorting office or arrange Saturday delivery). It is a pity they do not have an on-line stock tracking system though.
Mark Brock of Hungerford
Saturday 9th August 2008
Very prompt service. I was informed that my product had a damaged box but had been checked thoroughly to ensure that it was complete and in perfect working order. This was explained to me via a telephone call and I was offered an accessory set to compensate for the damaged box. Once they were sure that I was happy the item was dispatched and was with me by 08:15 the next day, I was impressed. Thanks very much.
Neil Smith of Tadley
Saturday 9th August 2008
I have been very pleased with purchases from Bristol Cameras. Prices are pretty competitive and the service has been first rate. Orders have been dispatched speedily and arrived in the time promised. Email follow-ups have been helpful. Web site is well organised and accessible.
Keith Guy of Edinburgh
Friday 8th August 2008
I ordered the Nikon D60 camera on Sunday, and you shipped it on the Monday. I know this because I checked the order docket on the internet. It arrived at 08.15 am Tuesday morning. The next day. From Bristol to Aberdeen. You cannot get better service than that. I am HIGHLY delighted with the service Bristol Cameras have provided.
Anthony Veal of Aberdeen
Friday 8th August 2008
The film arrived the day after your email and I am thrilled to bits to get them as I was thinking I would have to throw my camera away. Thank you so much for being so prompt and when I need help in the future I know where to come. My family are also planning to visit your site. Thank you.
Gillian Beech of Selby
Friday 8th August 2008
The order was a great price, in stock and I received it very quickly. I also received regular emails from Bristol Cameras, regarding the status of my delivery.
Brian Ferris of Surbiton
Friday 8th August 2008
It was a pleasure to do business with Bristol Cameras. They beat their competitors, by achieving an outstanding bargain price for a Velbon 600R Sherpa Tripod. Super fast Delivery A1++++. I will always check this website before I make a photographic equipment purchase. Many thanks and kind regards.
Terence Walker of Lancashire
Friday 8th August 2008
Excellent service. The web site is clear, and it is easy to find items. I also found the descriptions informative. It saved me a lot of time and money coming into bristol and the item was delivered next day. Your email updates as to the status of my order were also informative and well received. Thanks.
Martin Parry of North Somerset
Friday 8th August 2008
Found Bristol Cameras on a search engine, so had no personal recommendations. Happily I can now recommend Bristol Cameras to friends, for its fast service, keeping me up to date by e-mail, goods arriving in a satisfactory condition and that it has a great range of products!
Elizabeth Treanor of Uxbridge
Friday 8th August 2008
Ordered Hahnel HWN 433 Long Distance Wireless Remote Control which was some ?15.00 or so cheaper than other sites in UK. Arrived within a few days- what more can one ask for? A good service for sure.
Malcolm Heywood of Bexley
Friday 8th August 2008
A great range of products, I've always found just what I'm looking for. Ordered items are sent out extremely promptly, and communications have always been good. Many thanks Bristol Cameras!
Hugh Willmott of Sheffield
Friday 8th August 2008
Bristol Cameras came up searching the web for photographic products. The website proved easy to navigate with good information. Placing my order and paying was simple and the service on my order proved to be very quick. Prices were competitive. The email updates were useful and reassuring - I will be back for more!
Colin Froude of Salisbury
Friday 8th August 2008
I was delighted with the service that Bristol Cameras provided. Item was easy to order and arrived quickly and in good order. No problems. I have yet to use the item as I forgot to take it on holiday!! But will try it out in the local pool.
Timothy Holden of Milton Keynes
Thursday 7th August 2008
This is the first time I have used Bristol Cameras. Delivery said two to four days so was surprised when it arrived next morning. Happy with service and would use Bristol Cameras again. Product came well packaged and it was easy to find what I wanted on the website - especially as I know nothing about cameras. Thanks!
Paula Paget of Southampton
Thursday 7th August 2008
My previous orders with Bristol Cameras were well packed and promptly delivered. Any delays were always correctly advised. Future requirements will be ordered from Bristol Cameras.
Peter Hoye of Salisbury
Wednesday 6th August 2008
Thank you for delivering my Nikon D60 body so promptly after the date I requested - very impressive! Your website is easy to use, and your FAQ excellent. Thank you, shall use you again.
Delia Lefley of Hopesay Nr Craven Arms
Wednesday 6th August 2008
I bought the Panasonic DMWD-CTZK. Excellent speedy delivery-first class response from bristol cameras will definitely buy from them again! The case is great quality leather case for the Panasonic Lumix. Fits nice and compactly inside - couldn't fault it what-so-ever.
Neil Beattie of Banger
Wednesday 6th August 2008
Thank You for the prompt delivery of my lens caps, this proves to me no matter how large or small the order you look after me just the same (last order ?1500) everything arrived as promised.
Larry Butterworth of Doncaster
Wednesday 6th August 2008
Success at last. Delighted with the service and the excellent standard of the binoculars. The postage was expensive at ?10.00 for a ?115 item.
John Mccaig of Cranbrook
Wednesday 6th August 2008
What a great service! It was the cheapest I could find on the web and the postage was lower than anywhere else too. That left me a little dubious, but I ordered it Thursday at 2/3pm and it arrived before 11am on Friday! The service is excellent!
Jayne Clowes of Hassocks
Wednesday 6th August 2008
I am very pleased with my purchase. Everything went smoothly and the item was received within a couple of days. My only issue is with the inability to specify a different delivery address to the main card address. I usually have all items delivered to my place of work as there is always someone there to take delivery. Apart from this, very pleased.

Bristol Cameras Comment: Thank you for your valuable feedback. We are able to send items to your workplace if pre-paid using bank transfer. Unfortunately, if paying using credit card, we are advised by our bank not to send to an alternative address other than the registered card holders address, only as a fraud preventative measure. Not to be difficult or hinder ease of ordering for our valued customers.
David Percival of Warrington
Tuesday 5th August 2008
I was very pleased with the service given by Bristol Cameras. The flashgun was priced lower than anyone else that I could find, the item was delivered very quickly and was very well packed, what more could you ask?
Michael Mcdonald of Isle Of Man
Tuesday 5th August 2008
This purchase was as easy as 1-2-3. The item was in stock, sent promptly, exactly as ordered and with the minimum of fuss. I would not hesitate to use this service again - especially at these most competitive prices. Buy with confidence (although don't forget to support your own local camera shop as well!)
Rod Ballington of Salford
Tuesday 5th August 2008
The camera and memory cards arrive fast and well packed. Both e-mail and telephone confirmation of the order were reassuring, although the person on the phone did tell the recipient of the birthday gift that it was due to arrive! He knew that already, but for others it might be a problem. I would happily order from Bristol Cameras again.
Neil Mackinnon of Weston-super-mare
Tuesday 5th August 2008
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