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Testimonials

We deliver digital cameras and related products all over the UK and have a strong following of customers all over the UK as many find our prices for digital cameras to be at least 20% less than what they would expect to pay at their local camera shop. Here are more genuine comments from satisfied customers. Most are positive, some are negative, all are constructive - so thank you for your valued feedback!

I was very impressed with service from Bristol Cameras. Firstly they had the zoom lens for the Sony NEX-5 I had been searching for. I ordered over the phone and was then called later as a courtesy to confirm the order was ready to be shipped and it arrived the next day as promised - many thanks.
B Robinson of Kent
Thursday 17th May 2012
The service and delivery were very quick. I have purchased from Bristol Cameras in the past and will use in the future.
Stan Marsh of Bracknell
Thursday 17th May 2012
My order was processed very promptly and delivered in one day by Special Delivery to Northern Ireland. A lot of companies could learn from you! Thank you.
Christine Poole of Larne
Tuesday 1st May 2012
The telescope and tripod arrived promptly, safely and in excellent condition, thank you. The order and payment were easy to process on your website and the your staff friendly and knowledgable when contacted to confirm all details of the order.
Mike King of Haywards Heath
Tuesday 1st May 2012
I rate the service given to me by Bristol Cameras as comfortably 5*. Internet ordering has been straightforward. Service is helpful, if they don't have it they will get it. Financial aspects are securely handled. Parcels are received in quick time and are well packed. Highly recommended!
Robert Kerr of South Shields
Monday 30th April 2012
Prompt service / Prompt despatch of my order / Excellent customer service received in my telephone call to you.
Alan Cambers of Oakley, Bedfordshire
Monday 30th April 2012
Good prices and reasonably quick shipping. Spoke to employees on the phone and they were very polite and helpful.
Scott Hunter of London
Friday 27th April 2012
Great product and gave excellent updates via email on the progress of the delivery. For sure will use Bristol Cameras again in the future! Thanks.
Ben Nicholls of Salford
Tuesday 24th April 2012
Great service from a proper camera shop with real people!! If you are looking for a one stop shop for all your photo needs look no further then Bristol Cameras.
Roy Miles of Worcestershire
Thursday 19th April 2012
I recently purchased Sea & Sea YS-01 Sea Arm VII Compact Package online from Bristol Cameras and found their price the cheapest UK price on the web. Even though the product was out of stock at the time they kept me informed of when it would be shipped out. Once informed I received the product the next day. I found their customer service excellent, prices very competitive and definitely will shop here again.
Hector Lillo of London
Thursday 12th April 2012
Great price, great service, fast delivery, exactly as advertised. Recommend and hope to shop here again!
Dennis Foleydennisf of Lower Shelton
Monday 9th April 2012
Great price and speedy delivery. Perfect case without being too bulky. Thanks Bristol Cameras - I'm sure I will be back again very soon!
Nickola Amin of Wimbledon
Friday 6th April 2012
After I made an error online I telephoned the following morning to inform Bristol Cameras of my mistake. They were happy to rectify it immediately without any issue. I recieved the items shortly therafter. I am very pleased with the service from Bristol Cameras. Thank You.
Andrew Clive of Preston
Tuesday 27th March 2012
From the moment I had first contact with Bristol Cameras I knew I was about to receive first class service. Although in the UK for a few months I have experienced service that I wish companies in Australia would provide. Your staff on the phone and the follow-up has been positive and appreciated. I have already recommended my relatives and friends in the UK and will use your services again when I return in the future. I am a regular ex-pat visitor to my birth country. Thank you Robert Bedwell
R Bedwell of Lancs
Monday 26th March 2012
Thank you for your excellent service. We had a small issue with payment method which was handled and resolved satisfactorily.
William S Owen of Kidderminster
Sunday 25th March 2012
This was an online purchase with a difference: excellent personal communication, care & attention from start to finish. Given that the product was cheaper than elsewhere, delivered next day before 10.00 & is even better than expected, it would be fair to say that I'm very happy. I have three more items lined-up for imminent purchase & Bristol Cameras will be my first port of call!
Duncan Barron of Bognor Regis
Thursday 15th March 2012
A very good service. The item was as ordered, it arrived well packed and sooner than I expected. The price was very good as well.
Jeffrey Nolan of Southampton
Thursday 15th March 2012
What a service, I had a great experience with Bristol Cameras company.. would definitely use them again. Thank you Mr D Fox-Davies
Daniel Fox-davies of London
Wednesday 14th March 2012
Glad I found your website the service is first class. The prices are good and I am able to contact you for help without any problems. I would reccommend you to anyone without hesitation. Thank you D Dixon.
David Dixon of Barry
Monday 12th March 2012
Very helpful telephone advice and dealt with change of order very efficiently. Efficient dispatch & receipt of goods.
Keith Evans of Pwllheli
Monday 5th March 2012
Excellent service at a good price. I have bought several items in the past, they arrived promptly and in good condition. John Fox
John Fox of Stourbridge
Friday 2nd March 2012
Many thanks for your excellent service on such a small order. I really struggled to find a pouch type case for my camera despite trawling the net, but you came up with the goods easily. Thanks again, Angus
Angus Macintyre of Mallaig
Thursday 1st March 2012
Hi, service was pleasant, helpfull, with no hassle, product arrived in good order, and quickly, once the correct address was submitted to the bank. I will, and would, definitely reccomend Bristol Cameras to friends, on the basis of my experience with them. Steve Woodall
S Woodall of Gomersal
Wednesday 29th February 2012
Ordered a tripod carrying strap, received e-mail to say that it was out of stock, new stock arriving within 2 weeks, or I could order another colour of which one was left in stock. Chose the other colour, received e-mail next day that it had been posted and which duly arrived a few hours later, great service.Will buy again from Bristol Cameras.
Alan Oakes of Appleby-in-westmorland
Monday 27th February 2012
Fast efficient web service. Thats all I needed and you supplied it. You had goods that I had been unable to find anywhere else.
David Kendall of Merseyside
Monday 20th February 2012
I ordered by telephone. It was easy to order and delivery was speedy. Packaging was solid. I would certainly recommend Bristol Cameras.
Michael Wooding of Hayling Island
Wednesday 15th February 2012
Fast efficent service, item was not in stock, however I was assured that it would be with me within 3 days. Bristol Cameras kept their promise, unlike other companies who just kept giving me poor excuses. I would 100% shop from this company again and would recommend them to anyone considering buying.
Jane Ellis of Norwich
Wednesday 15th February 2012
Recently purchased a number of items from Bristol cameras and spoke to staff before the purchase to get advice. The staff were very helpful and knowledgable. Order was delivered in good condition and relatively quickly. One query that I did have was dealt with speedily to my satisfaction. I would certainly purchase from them again.
Russell Newey of Dudley
Thursday 9th February 2012
I have to compliment your company on a truly first class service. The price for the Hoya filter was the lowest I could find from a reputable source. I registered onto your site getting an instant confirmation of membership. Having placed the order and choosing to pay by BACS. The following day I had confirmation of the completion of the payment and that the order was complete; and to expect it within 48 hours. I am delighted to advise the package arrived within 24 hours and was properly and securly packed. The item was exactly as advertised and I am very happy with the quality and results todate. All in all an excellent service I will be using you again and I would happily recommend your services to my friends. John Mooney
John Mooney of Bangor
Tuesday 7th February 2012
Very helpfull and fast service, with lots of products to offer its a good all round service. You are always kept in the loop with your product via email so you know when its on its way or in shop.
D Flew of Bristol
Saturday 4th February 2012
Placed order on line, due to my 'finger trouble' I selected the wrong item. I rang first thing the following day and it was corrected and dealt with instantly, the required item arrived next day. Great Service, Thankyou.
Stephen Ball of Stoke On Trent
Tuesday 31st January 2012
Excellent Service as always. The Staff share their knowledge and do not try to push products. Simply give you the facts that you need. Would highly recomend and would only go elsewhere if Bristol Cameras didn't stock the item.
Rachel Hancock of Bristol
Saturday 28th January 2012
Bristol cameras was a great site to purchase from. Initially I was unsure as I hadn't heard of it, but when I asked around my friends they recommended it. The site is easy to use and my camera was delivered the next day. When I called to speak to someone regarding the order their customer service was very friendly and helpful. In addition to all of this, I have been looking for the camera I purchased for a while and this was the cheapest I found it anywhere, including from amazon. I cannot recommend this site more highly.
Alex Carr of London
Friday 27th January 2012
The order took a couple of days longer than expected but this is a proper high street camera shop with polite and friendly service and competative prices. Very pleased. Highly recommended!
David Fitz-gerald of London
Monday 23rd January 2012
I recently placed an order for a camera bundle, and as i failed to notice that it included a camera bag, i ordered a bag separately. Bristol Cameras proactively contacted me to check if i really DID want the extra bag, and then amended the order immediately when i confirmed that i had mistakenly ordered the extra bag. In addition, the service they offered was very quick and efficient, the phones were answered promptly both times that i rang with a question, and i was kept informed at each step of the ordering process. From my experience, Bristol Cameras have managed to combine a premium service level with warehouse prices.
Tim Doyne of Shipston On Stour
Monday 23rd January 2012
My product arrived next day in full working order. I will continue to use the brilliant Bristol Cameras online service. Thank you again
Jonathan Lazenby of Guildford
Monday 23rd January 2012
Arrived very well packaged and communication was excellent. Prices were the best I could find after several hours of Googling. Would absolutely recommend and will be using when I decide to plump for that new lens!
Andrew Perkins of London
Tuesday 17th January 2012
Very happy with the delivery which arrived promptly and carefully packed. The items are as described on the website, and the team were very helpful to amend my order when required. Would certainly use Bristol Cameras again, and the prices were the best I could find on the web too.
Simon Finch of Jersey
Monday 16th January 2012
Cracking service. The stuff got here in the short time required, thanks for the special effort you made to get it to me.
Simon Jenkinson of Exeter
Thursday 12th January 2012
Dear Bristol cameras, You delivered the lens I requested on time and in good condition. Much appreciated. You also dealt with the small but significant admin problems which were outside of our control in a business like and considerate manner. Again, much appreciated. Potential anxiety generated by the latter was eliminated correctly and promptly. Thanks.
Alastair Macdonald of Edinburgh
Thursday 12th January 2012
The goods arrived in the London area well packaged and in excellent condition about 24 hours after payment had been confirmed. Excellent service, thank you.
James Gatt of Harrow
Friday 6th January 2012
Great customer service and advice. Quick, easy order via website. Delivered next day even between xmas and new year, and cheaper than any other internet retailer that I could find! Will definitely be back for more. Many thanks.
Max Secchi of Totnes
Friday 6th January 2012
Bristol Cameras offer two on-line methods of payment We chose the option named BACS transfer. After receiving the bank details via email we initiated an on-line transfer from our bank and the money was in Bristol Camera's account within 2 hours via the Faster Payments option. The item should have been despatched when they received this payment - these are cleared funds. However it took at least 3 phone calls and 2 more working days before the item was eventually despatched. The company needs to get into the 21st century when it comes to on-line payments.
Susan Curtis of Southampton
Wednesday 28th December 2011
Excellent Service. Arrived In Good Condition The Next Day,And Would Definately Recommend Bristol Cameras To My Friends And Familey
Dave Smallbone of Oxfordshire
Tuesday 27th December 2011
Your website is user friendly but being anxious about delivery times before Christmas I was disappointed that there was no delivery information / delivery options available on the website. This needs to be remedied. However it proved to be a blessing in disguise since it lead to my phoning for information. The conversation turned into an exploration of other products etc from a very helpful, sensible and well informed member of staff who left me feeling you were good people to do business with and I would certainly consider buying other equipment from Bristol Cameras in the future. The binoculars arrived 2 days later, exactly as advised and well before Christmas. Thank you.
Rudolph Canepa-anson of Sutton
Monday 26th December 2011
I found your srtaff to be friendly and helpfuland the service quick and efficient. Would definitely use you again! Can think of no constructive suggestions for improving your service.
C North of South Yorks
Saturday 24th December 2011
Recently purchased a waterproof housing for my SX320HS Canon on line.Awesome bit of kit and very good service from Bristol Cameras JB
Jonathan Briant of Cornwall
Friday 23rd December 2011
Unfortunately my first choice of item was not available after placing the order & I was informed by email . It would be helpful if the website indicated whether or not items were in stock when placing the order. Apart from that the service and politeness of staff was very good and my second choice of item was delivered only a few days later.
Paul Fulford of Kenilworth
Thursday 22nd December 2011
The gentleman that i dealt with was fabulous. The item i wanted was not in stock but he explained that another one is just as good. Would definitely use this company again.
Jayne Blackburn of Canvey Island
Wednesday 21st December 2011
Got the same excellent survice as always,Product sent same day, packaging fine, delivery excellent, only down side is that they do not deliver to Europe
Hugh Morrison of Chester
Monday 19th December 2011
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